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Had the Last Laugh....

Discussion in 'Lawn Mowing' started by MowerMoney, Oct 14, 2006.

  1. WildWest

    WildWest LawnSite Senior Member
    Messages: 384

    I know what you mean about "proving your point"... I do think some of the guys/gals are right, it's YOUR image all over the lawn.

    Then again, being that it was wet and way overgrown, I doubt a double cut would have changed the outcome with the lawn turds.

    But the final thing I have to say is....

    I bet it felt damn good proving your point!!! :laugh:
  2. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    Well you don't allow your customer to cancel a cut at all. See you let her get away with it in the summer so now she feels she can tell you when you can and cannot cut. In this way she saves as much money as she can and the lawn is still presentable to her.
    To her not to you. So when you sign your customers for weekly cuts during the growing season then that is what they get,You tell them that ahead of time or it should be in your contract. If YOU feel the lawn does not need to be cut and decide to skip it and credit her account then that's fine but none of this on-call cutting should be allowed from the start.
  3. ALarsh

    ALarsh LawnSite Silver Member
    from Midwest
    Messages: 2,412

    I would have done the same.
  4. WildWest

    WildWest LawnSite Senior Member
    Messages: 384

    Contract, and monthly payment.
  5. Liquidfast

    Liquidfast LawnSite Senior Member
    from Ontario
    Messages: 739

    Discount? Feel bad? Are you kidding me? That is the reason this profession has such a sub-par image. Do only what you are paid to do...nothing more, nothing less. I dont know what its going to take to get people here to learn the easy way that you will NEVER get ahead doing extra for free.

    FREE = NO PAY. NO PAY = NO MONEY...its that simple. Skip a cut once, no biggie, skip it twice...bye bye.

    By only doing work for paying customers, you will soon gain RESPECT for yourself, your company and your image. NEVER do the "Its just a little extra work" jobs EVER.

    In fact, I dropped a senior who paid for squirting his backyard. I walked towards the front, he runs up to me and looks in the spray bottle...asks me to do the front with whats left over. Told him NOPE, you are charged for my time, not the product. Want the front done? Gotta pay.

    ALL THE FREEBIES AND EXTRAS ARE FOR THEIR GRANDKIDS. Heck, if you or anyone else feels bad for not doing something for free, refer them to the church of jesus christ of lader day saints...they have done several "freebies" for my elderly groups that I wont do.

    Just want a little snip snip...gotta pay too. When I am old, I doubt I will get a break from the credit card companies minimum payments...do you?

    I am one cold SOB but I can tell you that since the first year of biz, I have probably recorded an extra $15000-20000 when I learned to say NO FRIGGIN WAY.

    PEOPLE SHOULD LEARN TO BECOME JUST AN "EMPLOYEE" of their company rather than the owner/operator. I did that with several "users" and now I get paid.

  6. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Messages: 10,812

    :clapping: :clapping: :clapping: :clapping: :clapping: :clapping: :clapping: :clapping:
  7. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Messages: 4,899

    easiest way to get payed and avoid hassles
  8. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Messages: 10,812

    What do you do when 90% don't want that in your area??
  9. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Messages: 4,899

    Is that few cents you saved worth a customer or two?

    Charged for your time and not the product?????

    Or did you just roll the cost of the product into your time? if you did that then you owed the man the rest of his product that he payed for.
  10. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Messages: 4,899

    Only deal with the 10% that have the brains and money

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