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Happy Customer

Discussion in 'Pesticide & Herbicide Application' started by whoopassonthebluegrass, May 25, 2008.

  1. whoopassonthebluegrass

    whoopassonthebluegrass LawnSite Platinum Member
    Messages: 4,305

    Received an email this evening from a new customer of mine. Just thought I'd share b/c these moments are the ones that really make me feel proud about what I do:

    Well I would say that my grass is turning green very nicely thanks to you!!! ... So anyways the reason for my e-mail... MY NEIGHBOR'S GRASS!!!!


    ...[The neighbor] told me that they did hire somebody to come spray their yard and their yard looks like CRAP!!! There are a hundred weeds and there grass is thin and their soil is rock hard. She told me that she fired their old guy... I told her that she needed to have you take care of their yard. Our two yards are 100% different. Mine is turning nice and green with zero weeds, and hers is like a weed garden... So if you would not mind... Can you stop by some time and take another quick look at their yard and just let me know what you think. I will talk to her to see what she wants to do... I think her husband John is kinda embarrassed because he thought that he found a guy for less money and now he is realizing that was a mistake...

    I told her that you are the best and if anybody can make their grass green it is you... Let me know what you think...

  2. cod8825

    cod8825 LawnSite Senior Member
    Messages: 501

    Way to go whoop you should be proud of that response
  3. Runner

    Runner LawnSite Fanatic
    Messages: 13,497

    Someone's got a door to knock on.

    KACYDS LawnSite Senior Member
    Messages: 559

    You always feel GREAT, when you get letters like that. Makes those hot summer days feel better. Referrals are the best form of advertisement. It works for me.
  5. LawnTamer

    LawnTamer LawnSite Gold Member
    Messages: 3,986

    I think it's weird that your mom sends you emails instead of calling you.:laugh::laugh:
  6. whoopassonthebluegrass

    whoopassonthebluegrass LawnSite Platinum Member
    Messages: 4,305

    Lol. I thought you were gonna cut back on your lawnsite time. :laugh:
  7. KrayzKajun

    KrayzKajun LawnSite Fanatic
    Messages: 10,737

  8. humble1

    humble1 LawnSite Silver Member
    from MA
    Messages: 2,519

    i just almost spit my sam adams on my laptop:laugh::drinkup:
  9. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Messages: 5,944

    Nice job dude! We're trying to limit our posts, but I couldn't resist -- it's guys like you that cause the wives to take things into their own hands and cover up the mistakes made by their (well meaning) hubbies.:laugh::usflag:
  10. tlg

    tlg LawnSite Senior Member
    Messages: 651

    Happy customers will always be the best for referring new work. Best part is it didn't't cost you a dime. If you do good work they will come. You really have to appreciate a customer that will go out of their way to help you build your business. Don't forget to thank them for it.

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