Level 1 Maintenance. We started doing a small commercial property for them last month, they are a pain. 1st they want it serviced 52 weeks a year, not a big deal. In the off season I just have one of our guys go pick up trash and blow the walks 2 or 3 times a month, then we cut it 1 or 2 times. They want us to have a manager sign a work order, again not a big deal. Problem is they have been calling or emailing us every week to make sure it was done on the day it was scheduled, uhh, isn't that what the work order is for. We had to fill out 24 pages and fax it to them, contract, Insurance info. ect. Then they tell us they want proof of commercial auto policy, that's a new one for us. Now they are saying they want to be listed on our general liability, commercial auto and workmens comp. policies. I could go on but this is long enough. Also, REO Allegiance? They have been much easier to deal with.