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have you ever been able TO RETAIN a client who has gone to collections?

Discussion in 'Lawn Mowing' started by bobbygedd, Jan 30, 2006.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    i been speaking with different collection services. one says, they handle the collections "gently", as not to destroy the relationship between contractor and client. i'm not sure this matters. i think, if the accoiunt goes to collections, the relationship is history immediately. so the question is: has anyone taken an account to collections, collected, and retained the client? thank you
  2. Green-Pro

    Green-Pro LawnSite Bronze Member
    Messages: 1,420

    Only had one go to collections so far and no didn't retain, but then again I did not expect or want to retain.
  3. jpp

    jpp LawnSite Silver Member
    Messages: 2,131

    Why would you want to retain them? They already prove that they are a deadbeat and a pita. The answer to your question is no. Are you fishing again?

  4. tcls83

    tcls83 LawnSite Member
    Messages: 239

    No way! That's insane!

    Its like walking into the hornets nest you just walked into the week earlier! I wished anyone who did that lived in my area so that they could deal with those people that way I wouldn't have to deal with the headaches!
  5. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    no, i'm just giving you guys feedback from the collection services i've spoken with
  6. jpp

    jpp LawnSite Silver Member
    Messages: 2,131

    Sorry about that. I misread it. But I wouldn't want the collection agency being gentle so not to harm the relationship. Heck the client already ruined it by not paying you. :dizzy: Is my thinking wrong on that part?
  7. grass_cuttin_fool

    grass_cuttin_fool LawnSite Gold Member
    Messages: 3,526

    A bit off topic here. This year I recieved a bda check from a client and he was very slow to make the check good. I was thinking that I was going to have to go to court over it. Then when I thought court was the only way I recieved a check in the mail and this one was good lol.Im going to keep this client, he is a single parent with a child and evidently just had a bad run of luck. I think everyone has over checked at one time or another.

  8. lawnguyland

    lawnguyland LawnSite Bronze Member
    Messages: 1,108

    A little slack here maybe? It was a good question, don't jump to conclusions so fast...

    No, I never did the collections thing and no I wouldn't even want the client back. However, I have had deadbeats that took a while to pay, eventulally did pay including late fees and then I took them back again (if they were neighbors of customers mostly, and then I get paid in advance).
  9. jpp

    jpp LawnSite Silver Member
    Messages: 2,131

    Hey I apolgized. I misread the first part. :waving:
  10. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    oh, i agree. it took me by surprize when i heard the lady say that. i can't see the relationship being able to continue

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