I have a PIA customer that wants something different from his wife and it all changes everyday. I have already done more than was planned but it was all ok'd. I'm in a situation now where there is a 15 gallon green japanese maple that they dont' feel is worth $315. He now wants all my invoices from the greenhouse to show how much ALL his plants cost. HOW DO I HANDLE THIS? His father in law basically runs their life and is a cause for most of the drama with this customer and I work for the F-I-L as well. So I'm sort of in a pickle. What would you do? I'm supposed to send him an email between 4 and 5 tonight regarding this.