I have a new customer (factory) that is becoming a pain im my rear. I have generally had great success with my work and have several years of experience. I am a part timer and will remain that way. My problem is I have only ever dealt with one other factory and had no complaints. The manager asked that I mow the immediate .5 acre every 5~6 days, a lower portion of the lot (1.9 acres) twice a month, and the edges (3.2 acres) once a month with a bush hog. I recommended against the twice a month mowing, but he insisted and I qouted it accordingly. Now I have received a call that the grass looks terrible and it must be mowed once a week, minimum. I apologized and explained that is what he asked for and I quoted it that way. I told him I might have to look at the rates. He said that I get paid year round even though I didn't mow in the Winter, which I reminded him that HE wanted me to bill it that way. He said no problem, he might look at having someone else take it over if I raised the price. What should I do here? I do have a contract for a year, but not sure how well these things hold up in court. I really don't want to lose them as an account, but not sure how I need to proceed. If I do as he has requested at the current price, I will lose my a$$. Thanks for any input.