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HELP warranty issue

Discussion in 'Trucks and Trailers' started by mike lane lawn care, Aug 13, 2008.

  1. mike lane lawn care

    mike lane lawn care LawnSite Bronze Member
    Messages: 1,707

    hey guys, so as some of you may know i purchased a 2004 GMC 2500HD about 3 months ago, with it i bought a 36/36 extended warranty, asit was just outside of it's factory warranty at 37,000 miles. 5k later at 42,000 i am having to replace both front rotors as well as a left inner tie rod end. now i do nothing but on highway driving, i rarely tow with it. it would seem that an HD truck would have HD parts in it. you would also assume that the dealer would cover the work, but refuses to. it's gonna cost $300 to replace the tie rod end and $150 to do the rotors myself. i did not anticipate having to replace parts this soon, and i simply cannon afford it this week, but i need the truck for a buisness trip(driving 1200 miles across new england) all of next week. the dealer is looking at it tomorrow, but they said they doubt they can do anything for me under warranty. i'm about ready to go to my uncle who is a lawyer, and file a lemon law, law suit on them, i should not having to be replacing these parts this soon.

    what do you guys think, as right now i'm stressed.

    FIRESCOOBY LawnSite Senior Member
    Messages: 986

    The tierod's are common for GM's (welcome to Independent Front Suspension). The rotors, that's a wear item that wouldn't be covered under warranty even if you bought it new.

    You could try Lemon Law (check your state's laws), but you'll be wasting your time. You can replace the tierod yourself for about 1/3 of the cost and the rotors shouldn't costs quite $150. If there's plenty of metal left, have them turned. Although I replace and don't turn.
  3. mike lane lawn care

    mike lane lawn care LawnSite Bronze Member
    Messages: 1,707

    i know the rotors wouldn't be covered, and those i don't mind, as i can do it myself, but the attitude the dealer gave me was insane. and i would do the tie rod end, if i knew how.
  4. mybowtie

    mybowtie LawnSite Senior Member
    from NY
    Messages: 683

    Did you check what was covered under the extened warranty before you purchased?? I know I probally wouldnt have looked either, and just assumed.
    Is it a GM warranty? If so call them direct...Good luck
  5. TandM

    TandM LawnSite Senior Member
    from south
    Messages: 772

    I would not bother with it gm is a pane to deal with it took us a month to get them to pay for a rebuild on or 04 dmax it is too much of a hassle to go to legal action. at least for a tie rod. and rotors
  6. 02DURAMAX

    02DURAMAX LawnSite Gold Member
    Messages: 3,801

    None of what you listed is covered in warranty
  7. GravelyNut

    GravelyNut LawnSite Bronze Member
    Messages: 1,594

    Mine had bumper to bumper coverage for 6yrs/60000 miles. That included batteries and tires. Good thing on the tires too as they had to replace a few.
  8. mike lane lawn care

    mike lane lawn care LawnSite Bronze Member
    Messages: 1,707

    what do you have? cause that'll be my next purchase.
  9. KS_Grasscutter

    KS_Grasscutter LawnSite Gold Member
    Messages: 3,335

    You bought the truck USED, right? Thats just a gamble you take buying used stuff. I bought a 89 K1500 the other day under the assumption that "everything works", but I need to put $400 or better into the 4x4 on it, and I need to have the AC converted. Got a good deal though, so I am not gonna *****.
  10. mike lane lawn care

    mike lane lawn care LawnSite Bronze Member
    Messages: 1,707

    yea, but an 89 is different than a newer certified dealer bought vehicle with a warranty. i got a good deal, but not good enough to put up with this thing breaking on me. i used my 99 1500 like it was an ATV, wheeled it, towed 3 times it's rating, and never maintained it, and it had 144k on it before a rotor and tie rod went.

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