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Her cord won't reach.

Discussion in 'Lawn Mowing' started by 1MajorTom, Apr 21, 2004.

  1. 1MajorTom

    1MajorTom Former Moderator
    Messages: 6,073

    Lady comes out of the house today to track me down. She's a new customer this year. Matt's not around, he's in the next yard.
    She comes wobbling over, and I'm thinking, "please god, don't let her fall now, I won't be able to get her back up."

    Anyways... she says... "You're going to have to cut that over there." I look over and I see a very high strip of grass about 3 passes with a 48. I said, "but that doesn't seem to be your property." She says, "It's not, but her cord won't reach." I'm thinking to myself, 'she's got to be kidding me, her neighbor cuts the grass with an electric mower, and she wants to me to cut what her neighbor can't get to?' She didn't ask me, she just told me, I guess that is what kinda surprised me. So I just said, "ok", because I didn't want to be bothered. Sometimes I feel it is just easier to agree if it is something small, than to come across as a mean person. She did come out and offer me a glass of iced tea after I was done, so I guess she's alright. What would you guys have said in this situation?
  2. LwnmwrMan22

    LwnmwrMan22 LawnSite Platinum Member
    Messages: 4,373

    I would have done it. However, if it's a weekly thing, she's gonna have to spring for some cookies too :)
  3. Zachary52902

    Zachary52902 LawnSite Member
    Messages: 38

    I would have cut it. Also:cool:
  4. Lawn-Scapes

    Lawn-Scapes LawnSite Silver Member
    Messages: 2,810

    I would have said.. "Well maybe she needs a longer cord?" (seriously)

    I would have done it this time and explained that I did not quote to do part of the neighbors yard. You give an inch and they'll expect a yard... Next time it'll be 4 passes with a 48. :)
  5. bugspit

    bugspit LawnSite Senior Member
    Messages: 767

    i'm with Lawn-Scapes
  6. dvmcmrhp52

    dvmcmrhp52 LawnSite Platinum Member
    from Pa.
    Messages: 4,205

    Hate to break up the party but,time is money.
    Once .......O.K...........every week? I'd tell her I would be happy to do it for your neighbor for a few dollars a week.
    Did you quote her lawn to do the extra?

    I know,I know..........what a meany,right?LOL.
  7. sildoc

    sildoc LawnSite Silver Member
    Messages: 2,925

    I would have went to the neighbor and said that Mrs. ????? is wanting me to cut the uncut part and maybe we can work something out. I.e. Tryed to lead into a full account. I would say if I cut the whole property every week then it will be X amount. To cut the strip every other week would be x-20%. Most people that I have found are usually more willing to go full out when they have tugged a cord all over their yard.
  8. GrassFearsMe

    GrassFearsMe LawnSite Senior Member
    Messages: 340

    I would have cut it, but definetly not everyweek
  9. Doogiegh

    Doogiegh LawnSite Senior Member
    Messages: 871

    Someone had to be cutting the grass in the past so what happened to who USED to cut it?

    I would of told her I do it this one time, but I would added some bs story that my insurance doesn't allow me to do work on customers that I don't have a signed contract for and being it's on their property, I can't cut it. But I'll break the law and do it this one time only... and then suggest that walmart, kmart, home depot or lowes has 50ft extension cords for like $9.99 that she could use..

  10. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    tell her what i told an old lady today, "beat it granny, you're holdin me up, i got sh!t to do."

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