This year we're instituting a new policy - for customers that have slow paying credit histories with us and for new customers that we evaluate as credit risks. Before we begin service, we're asking for a $200 deposit that will be credited to their LAST months (or 2 ) service. This way, the customer is always "in the hole" for $200 to you until the end of the service year. We figure this will eliminate a lot of collection problems later on. Lots of other types of services require deposits, so this shouldn't be anything new to people. It sure beats looking at a list of 41 customers that owe upwards of ..... well ....... a whole lot $$, that I still have yet to chase out of them! Anyone else have any policies that address this type of thing?