I had a call from a customer last nite about one of my guys that ate up some xmas lites along grass area and she wants me to replace all that was broken. I went out there and saw the green wire lites in some juniper and in the grass along the edge. It was hard for me to see and I was looking for them. I said I was sorry and would replace them and told her to keep them off the grass or simply call and say be carfull I put some lites up. This is one of my nice customers, last year I had over 5 people call and be Irate that i clipped or cut some lites. One even wanted me to move all lites and figures off lawn mow and replace ( Sure i'd do it for NOT ! Anyway what do you guys do in these situations ?