Man, this whole week, and it's only Tuesday, has been bad luck. Today was the topper. I bid out a fall clean up last week for $216. I thought that it would take me about 2 hrs. Well, lets say that the leaves were a lot wetter and thicker than previous estimated. To make matters worse a lot of the neighbors leaves blew over in their property. Usually when leaves are that thick I mulch them first, then throw on the bagger and bag then. So at about 3 hours, I realized that it was a lost cause. There was so much leaves I just kept on bagging and bagging and bagging. I approached the customer, told him that it would be impossible to to get everything since there are so much leaves, and how mulched they are. I apologized to him, gave him a price break, he would only have to pay $150, and cut my losses. I figured that I would be there for at least another 2 hours. Better to cut out, give a discount, instead of doing a 5 hr job for $216.
He understood and actually didn't want me to give him a break. But I told him no, I didn't feel right because I was not happy with the job that I did. He then asked me if I would take care of his leaves next year for him, and do a fertilization & spring clean up for him in the spring. But he said, next year we will do multiple clean ups instead of one.
So maybe I didn't totally lose out.
He understood and actually didn't want me to give him a break. But I told him no, I didn't feel right because I was not happy with the job that I did. He then asked me if I would take care of his leaves next year for him, and do a fertilization & spring clean up for him in the spring. But he said, next year we will do multiple clean ups instead of one.
So maybe I didn't totally lose out.