Need your opinion on how you approach a new customer. I met with the lady last Friday...we start with job 1 which is to teat out 600 sq ft of juniper....yuck. Then yesterday she calls and wants my ideas on replanting this same bed with 'whatever'.Told her I dont know what 'whatever' is but gave her a checklist of questions to help her determine what she likes/doesn't like. Then she calls me again and says she wants all the beds edged and 5 large white pines installed and beds cut in with perennials. You all know how much unproductive time we spend on proposals...its just part of our business. Maybe I'm doing this wrong but with a case like this one, I will start with job one and give her a proposal...get at least some sense if its a go no go...then I'll spend the time on the other estimates. I'm somewhat concerned shes more interested in getting just an idea of what all of her 'wish lists' will cost her, rather than actually having an intention to have the work done this spring. How do you approach a prospect like this?? thanks in advance.