I hope this doesn't offend anyone but how do you present yourself to the public and to your customers? Is your equipment and trucks kept clean or are they covered in grass and dirt? Do you wear shirts with company logos and nice shorts or pants or do you go to work with holes in your clothes and the same dirty ones on from the day before? When speaking with a potential customer do you use proper English or do you sound like you barely made it out of grade school? The reason I ask is because as I read through more and more of the threads on this board about people complaining because customers look down on them as just the lawn boy I wonder why they do it? I understand that everyone and their brother can load up a mower and go cut grass but it takes a somewhat intelligent person to run a successful company. But the more I read the more I think that little things like proper grammar are overlooked. If we as LCO's have a bad rap and looked upon with a negative view its because we have done it to ourselves. I'm appalled by the lack of basic English thats displayed here. If you want to be looked on as a successful businessperson then you need to present yourself as one. Talk to customers like you know your own language. Keep the trucks immaculate. Keep yourself clean. Stand up straight. Join the human race and the business world. Be pleasant to each other and your customers. Without them you are NOTHING.