We are new to this area and got a short jump start on Spring by moving Thanksgiving. We hit the ground running and got seeral customers for next year(most recently moved here as well). We had a mild snow(2-3") and this morning I got a call from 3 of them asking if I was coming to clear the drive and walkway? First of all we had a bit of a party here last night so I didn't have my mind about me yet but said well I don't even own a snow shovel,ha. After I've had some time to think about it I called them back and told them I would get it done or have it done. I know plowsite has alot of good info I'm sure but I wanted to know how this ties into your regular customers billing. None of these folks even asked how much I charge and frankly I don't know . I would guess 35/ drive? I know my insurance will handle it as I'm insured as a general contractor covering anything from construction to general repairs of any kind(long story). How do you handle the billing of this? Seems like you have to charge a monthly min. Dec. -Feb. of maybe 50.00 per month then so much per time you remove the snow? I would hate to just "be on call" for free. Do you lump it into your lawn service and just bill 12 months per year. I guess it is part of this industry in the K.C. area so I need to find a way to deal with it. Thanks for any help.