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How often do you bill

Discussion in 'Business Operations' started by hvphotog, Apr 4, 2009.

  1. S.I.

    S.I. LawnSite Senior Member
    from west
    Messages: 323

    Monthly on scheduled/regular service, time of service for new one time customers ... I do have a couple of these that call every year for a service or two and I will give net 30 on those.

    More frequent and people don't know what has been paid and will cause headaches, not to mention costs (office supplies, postage, time, etc). Any longer and you will be set-up for big loses on non-paying flakes. Believe me it happens at some point or another to everyone.

    One thing I do is give the option of being billed on the first or the 15th of the month. This makes it easier for some people to budget in their payments.
  2. dwlah

    dwlah LawnSite Senior Member
    from Argo Al
    Messages: 558

    Stick to your billing cycle if they are late suspend service until they are caught up
    Some go 15 days others go 30 days

    (lesson learned the hard way):hammerhead:
  3. familylawncare

    familylawncare LawnSite Member
    Messages: 177

    We are thinking of changing billing cycles. When starting out onvce a week was better for cash flow. Now we can handle once a month. Does anyone charge a service fee for billing?
  4. Brett's Cutting Edge

    Brett's Cutting Edge LawnSite Member
    from novi
    Messages: 150

    Once a month, if you go longer than that and you get someone who doesnt pay you are screwed, and if you do it more than once a month the amount spent on printing and mailing is so much more.
  5. VirginiaLawnCare

    VirginiaLawnCare LawnSite Senior Member
    Messages: 337

  6. infonics

    infonics LawnSite Member
    Messages: 3

    How do you send customer invoices?

    - Mail It
    - Drop Off
    - Email It
    - Fax It
    - Web Based Tools

    How much do you spend per month? There may be ways to streamline this process based on the invoice volume.
  7. LB1234

    LB1234 LawnSite Gold Member
    Messages: 3,208

    everything except web based tools.
  8. garmel

    garmel LawnSite Member
    from NE Ohio
    Messages: 107

    Once a month....mail or by hand.
  9. dwlah

    dwlah LawnSite Senior Member
    from Argo Al
    Messages: 558

    Mail all but one unless they are home
    I do a hand written bill for them so they can pay me out of petty cash
    Personnaly Id like it if I could bill them monthly like everybody else but thats the way they have done it for years and I dont have a problem collecting so no reason to kick a sleeping dog
  10. hvphotog

    hvphotog LawnSite Senior Member
    Messages: 325

    Going to start with Bi-weekly billing to keep cash flow positive for a little while and take a look in august on how that is working out and if cash flow is better than will switch to monthly or wait til 2010 season to go monthly

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