Well, I live in a pretty small town and a strip mall with a big safeway was built in the last 2 years. They, whoevers in charge hired a bunch dummys with a crap setup and two unproffesional looking guys to maintain. Me, my wife and our little boy were walking on the paved trail that goes in front of the strip mall today. I was looking at the grass and it looks like Sh%$. Its totally obvious that they have probably never sharpened the blades and it looks like one side of the mower is cutting way lower than the other side. All the sidewalks are done with trimmers and that looks like sh%$ and there are also clumps of grass everywhere. Now this is a big account and I want it bad, its right in front of the main street and I think that I could offer a better service. They use old Bobcats. I dont, I use a nice mower with nice sharp blades. My mower also doesent scalp and its able to give a nice manicured look with stripes, which in my experience they want. I would like to go into safeway and ask whos in charge of maintenance. Should I ask him to come out so I could point things out to him, or should I just ask to submit a proposal for next season with a nice cover letter explaining a few things about the current services being performed. I dont mean to be a loballer, but this is a very small town and there is no reason for some crap service to come in and do shotty work and then get away with it.