How do you deal with losing clients? Does it hurt? Do you feel depressed or sad? Sometimes they have a completely valid reason that they state. Other times they send an e-mail telling you they won't be needing your services anymore. A couple weeks ago I sent a letter or e-mail to my clients. I was just keeping in touch with them and let them know that in the next few weeks we would let them know the specific day we would start their services back up. I mentioned we implemented a way to pay bills online, yadda yadda yadda. I immediately started getting e-mails canceling service. Probably 7 of my 40 clients. Every e-mail felt like a huge slap in the face and it really gets me down. I spend so dang much money on advertising, and I want to grow my business so badly that it's hard to feel like you're going backwards. How do you deal with these situations without it getting you down or taking it too personally?