How to display quote to customer

Discussion in 'Hardscaping' started by chipper44, Apr 21, 2011.

  1. chipper44

    chipper44 LawnSite Member
    Messages: 22

    Hello everyone,

    I just have a quick question about how to present a potential bid to a customer. Do I just give them the overall cost of the job or do i list each material and labor out with the price.
  2. scagrider22

    scagrider22 LawnSite Bronze Member
    Messages: 1,272

    I price out every aspect of the job separately but I do not show the labor cost. Also always present the quote in person so you can explain the job and the prices to the customer. If you send the quote through US Mail or email you will greatly reduce the odds of selling the job.
  3. PatriotLandscape

    PatriotLandscape LawnSite Bronze Member
    from MA
    Messages: 1,209

    It's a package deal I don't get into the cost of materials. If they want a patio it's 6,000 not 350 for base 3400 in pavers yadda yadda.

    Always present in person if it's an option.

    The proposal (not a bid) should detail EVERYTHING you are going to do.
    Posted via Mobile Device
  4. chipper44

    chipper44 LawnSite Member
    Messages: 22

    That makes sense. Yes i will present the bid in person. Thankyou for your responses.

  5. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Messages: 6,567

    First of all what are you bidding???????? Are you at an auction? If you're in the residential sector of this industry - YOU'RE SUBMITTING A PROPOSAL, not a "BID".

    I never show or divuldge material costs.

    When you buy a skid steer does John Deere break down the costs of all the parts comprising the machine?

    Also, not all contractors pay the same price for materials.

    I may buy Deviousa pavers at $3.56 / SF and 'Patios by Pat' may be paying $3.80 / SF for the Deviousa pavers. You never know when another local competitor has had a friend call you for pricing.

    I've e-mailed proposals.

    I've met in person.

    I've mailed proposals.

    I've left proposals on windshields of cars at Walmart parking lot.

    I can't say any of those methods is better than the other. Everyone shops prices these days. If you're the 1st to turn around and submit the proposal, and you meet with them - you're not walking away with a signed contract and deposit. The customer WILL wait for the other prices to come in.

  6. chipper44

    chipper44 LawnSite Member
    Messages: 22

    I know it does sound weird saying bid now that i think of it. I think i just picked that up from my old boss. He would always say he had to "bid" a job out. So it just carried over
  7. JoeyDipetro

    JoeyDipetro LawnSite Member
    from CA
    Messages: 117

    Hey Guys, what is the difference between a bid and a proposal?
  8. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Messages: 6,567

    My own scientific definitions:

    Bid - to submit a price for services to be performed with the hopes of being the lowest price, as jobs that are put out for bid are awarded to the lowest bidder.

    Proposal - perform the work as specified for the amount stated under the terms stated, with the intent of creating a lasting relationship with a satisified client while earning a modest profit.

    You're proposing to do X for X.

    I received a few 'Dear John Letters' this week in my e-mail. One guy said "thank you for your BID, however we went with another contractor....."

    LOL - when I read the e-mail all I cared about was that he said "BID"!! It took all I had to not reply "look you freakin dimwit, I DON'T bid work...."

  9. JoeyDipetro

    JoeyDipetro LawnSite Member
    from CA
    Messages: 117

    Couldn't I provide a proposal to do "x for x", be the lowest price and still be awarded the job?

    Just the same, coldn't I provide a "bid", not be the lowest price and be awarded the project?
  10. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Messages: 6,567

    yes a proposal can be accepted if it's the lowest.

    "Bid" is an ugly term that doesn't belong for respected companys that dew quality residential work and that know how to make profit. Auctions have bids. Commercial work is bid.

    Last edited: Apr 22, 2011

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