Hello Need opinions on how to handle unforseen problems (ie digging up the yard and their are huge rocks under the surface or removal of a concrete base is much thicker that anticipated) - what do you do? It obviously adds cost to the job and sometimes getting the owner of the home on the phone immediately is not possible hence my guys are standing around and doing nothing and that is a waste of manpower time and money. What if they don't agree to the extra costs it will take to compensate for these unforseen problems? I can't eat these costs and it just seems to be a winless situation for the landscape company....any help would be really appreciated! thanks!