Wow, Tim and Ric agreed with me, I must be getting ready to get struck by lightning My business just turned the corner (I think) this winter. And I realized that my business did not need to have just anybody as a customer. Became more selective with new customers, tighter route, go with your gut type stuff and dropped a few old PITA's. So far less stress and 30% bottom line growth in this early season. Doesnt matter if I'm in the neighborhood or even across the street. I got fed up with waiting for my money and dealing with the people that would complain about one weed on 15k of lawn, insist I come back when I tell them they are scheduled for their regular service in one week anyway. Just not worth it and my bottom line says I am right. go with your instinct and walk away.