Got a phone call yesterday from a customer, one that I have serviced for 6 years now. She tells me some lame excuse about why she has found another LCO to do here lawn this year. The excuse , (mowing has allways been great but the fall clean up was not completely done last year and we had to pick up some of the leaves ). Not true. I even bought a new track vac pull behind unit for lawns like this one last year , and was at the property several times last fall with it. The kicker is , I live in a small town, and have allways respected other lco's buisness.Known this guy for as long as i can remember.He just started cutting lawns a few years back .I would never think of walking on someone in this manner. This guy did a few trees for her last year , and some how swindeled in on my account.To the tune of $4000.00 . Accounts like these are far and few between where I live. Should I be p&%%ed at this LCO, the customer or what , because I am and will probrobly confront him eventually about it. Is it open season on everybodys buisness or not. I hate to do buisness like this , its not good in small towns. What are the unwriten laws out there ,how do other LCO's deal with this. How would tou feel.