Had a customer call Saturday morning. Hello this is so & so. I said how are you doing she said well I am mad over your mowing. I asked why? She said that my guys knocked on the door last Monday and her daughter answered it and told them she wasn't there she was in California and they went ahead and mowed anyway. Talked to my guys and they said no-one came to the door when they knocked. I told her she was on the route for that day and she did not have to be home in order for us to mow. She said she did not give us permission to mow. I told her we talked a month or so ago when she hired me and she told me to cut it when it was ready. My wife was even with me and I told her my wife remembered the conversation also. This is what really honked my horn. She said she (my wife) is only saying that cuase she is my wife. I told her to find someone else and to not call my wife or me a liar and I would be by to collect and she said she wasn't paying. She also stated she did not want anyone there while she was in California cause her daughters were home alone. CLICK. First of all your worried about people coming over while your gone and yet you leave them home for A MONTH. They are both in their twenties. Tell them to pop their lips from your nipples for god's sake. Anyway, what would you guys do or would have done different?