My relative had their front yard resodded. They also installed an irrigation system. This was all done in May. The reason for the new sod was due to weeds. The irrigation guy the landscaper contracted with forgot to turn on the sprinklers when the sod was installed. The sod baked in the Florida sun over the weekend and turned brown. Initially, they landscaper tried to blame my relative for turning it off, but that was not the case. She doesn't even know how to operate your AC thermostat correctly. She definitely wouldn't touch the control and didn't even know where it was located (back side of garage). I pushed to have the sod replaced. I knew that weeds would overwhelm the yard, since the grass was pretty much dead at that point. The landscaper stated that he would replace it if it didn't come back to life. The grass did come back, but it had a lot of weed growth in it. Not to mention that the water bill for that month was 600 due to watering it a lot to bring it back. Within the first month, I complained about the weed growth. The landscaper sent his pest control guy over and he stated it was too early to apply any weed killer to it. He wanted to wait 3 more weeks. After that period, we applied some weed killer ourselves. We didn't use his guy as he wanted a yearly contract. Now the grass is full of crabgrass. I'm talking about a lot of crabgrass. My brother spent 3 day pulling this stuff. Now, there are holes all over the yard. I forgot to mention it is St Augustine grass. I had two different pest control guys come out and they both said it wasn't normal for a recently sodded yard. They all said it was due the grass turning brown or a poor prep job. The landscaper used a sod cutter for the prep. I called the landscaper again and complained about us having to fix all of these issues. We haven't even had 1 month with a decent lawn. I would expect to at least get through the first season. He started to blame us again for all the weeds. He said it was due to not having it sprayed. I asked him about the prep and he stated that was all he could do. He would have to dig 1 foot of dirt out to get all the seeds out. I did a yard with heavy brush. I had it scraped, waited two weeks, hit the new growth with round up, and then installed the sod 10 days later. I didn't have any issues. All I was asking for is to resolve the weed problem to get a half decent lawn to start with and for him to apply new sod where the crabgrass was pulled. The pest control guys recommended pulling the crabgrass due to quinclorac just turning it orange, and they couldn't guarantee it would even work at this stage. They said it will take a couple of years to resolve the issues. What are your thoughts? I'm getting a lot of resistance from this landscaper to do anything. My drain lines were backed up after they did their work. The landscaper said they didn't do anything. I had to go out and figure out what was going on. The irrigation guy just cut right through the drain pipe in two areas. There is no way he didn't know. I attached a photo of it. They landscaper said he would reimburse us for half the water bill for that month. He reluctantly agreed to install new sod in the holes where the crabgrass is, but he isn't doing anything about resolving the weed issue. He still believes it is our problem since there was a lot of seeds in the yard. He also agreed to replace a bush that died after he planted it. He's been saying that for a couple of months, however. How would your company have handled this situation?