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I cut the wrong yard!!!!

Discussion in 'Starting a Lawn Care Business' started by stevenf, Apr 14, 2008.

  1. stevenf

    stevenf LawnSite Bronze Member
    Messages: 1,612

    So I get a call for lawn maintenance. The customer gives me the address so I ride by and close the deal over the phone because they work odd hours and we could never find a good time. Before I put my customers on monthly billing, I get them to pay up front for the first few cuts just to see if there consistant. I told him he could leave the money under the door mat. When I showed up today, the money wasnt there so I proceeded to cut the lawn anyway. A few hours later I give him a call to let him know he forgot and that he could just pay me double for next week to make up for it. Thats when he tells me that he didnt forget. I then tell him that I checked and nothing was there. He then says "Are you sure you have the right house???". I say, "Is it yellow?". He says " NO!"

    I absolutely knew that I had the right address so I stopped by to see if I wasnt a complete moron. His address was 5701. The house directly across the street from him was 5701. The house I cut was on a slight curve which (to my understanding) automatically changed it to another street. Why in the heck would two houses directly across from each other have the same address?!?!?!?!?! This has never happend to me before and I think its a one in a million chance.
    Hopefully I can talk to these people and turn the free service into an account! :laugh:
  2. TheTurfTender

    TheTurfTender LawnSite Member
    from Mn
    Messages: 130

    That is freaking AWESOME....
  3. Raven386

    Raven386 LawnSite Silver Member
    from CT
    Messages: 2,169

    haha. thats funny.
  4. Southern Signature

    Southern Signature LawnSite Member
    Messages: 92

    thats funny man, I've almost done the same thing. I was in a neighborhood one time and there was a street just up from the one i was cutting and it had the same street number just different name, too funny... Hopefully you can turn that one into a weekly account, good luck man...
  5. CrystalCreek

    CrystalCreek LawnSite Bronze Member
    Messages: 1,795

    can I give you my address:laugh::laugh:But seriously, I cut a house and scalped a corner only to find out I wrote the house number down in reverse. I was a little dislexic that day. Now I had to fix that lawn for free and still go cut the other. Happens to all of us. Keep smiling:waving:
  6. stevenf

    stevenf LawnSite Bronze Member
    Messages: 1,612

    I think its more his fault then anything. He should have told me. I know he has problems with mail and packages all the time!
  7. Az Gardener

    Az Gardener LawnSite Gold Member
    Messages: 3,899

    Pretty minimal as mistakes go. There was a demo crew that razed the wrong house here a few years ago. That was a funny news story!
  8. CuttingEdgeTM

    CuttingEdgeTM LawnSite Member
    from Florida
    Messages: 11

    You could have just picked up a new customer! :drinkup:
  9. Atlantic Lawn

    Atlantic Lawn LawnSite Senior Member
    Male, from Outer Banks NC
    Messages: 949

    We been there, done that.
  10. AI Inc

    AI Inc LawnSite Fanatic
    Messages: 27,008

    Im guessing 1 house had the address of one street , and the other house was the address of the other street.
    Education aint cheap!

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