ok I found this video. I don't get people. I have this same trimmer and to me personally it's the best trimmer made out there. I've had it for 2 years so far with zero issues whatsoever. That's just the beginning. I also have a Honda trimmer which happens to have the same exact engine, a Honda, that is on this Husqvarna trimmer. I've been using this trimmer for 12 years now with zero problems whatsoever. I've never changed the spark plug, primer bulb, pull cord, or anything. All I've done is change the oil like you are supposed to do for maintenance. This trimmer is indestructible and it IS the best trimmer I've ever used in my life. there is simply no comparison and I've used a lot of 2 stroke husqvarnas and stihls through the years. These Honda engine 4strokes blow them out of the water. I will never understand why "other" people in the world have such an opposite experience when they use the same product??? anyways here is the video. You will watch it and think oh wow i'll never get a 4 stroke they are a piece of crap but you could never be more wrong in that assumption. This video is 100% wrong.