I got a lemon for a mower.....Great way to start

Discussion in 'Starting a Lawn Care Business' started by slammedeuro20, Apr 20, 2008.

  1. slammedeuro20

    slammedeuro20 LawnSite Member
    Messages: 45

    So I go out and buy a BRAND NEW toro turbo deck 36" mower. Its like a month old and I think the 6th account I cut my left drive belt skips off and is almost impossible to put back on. After half hour of struggling I finally get it after taking the whole brake assembly apart. The very next day I cut 2 more accounts and when I get home to cut my own lawn, the POS wont even start. I looked at about everything I know and cant figure it out. Maybe I flooded it. Nope put it on the trailer and today, the next day it still wont start. What the F*&%...???
  2. Turfrific

    Turfrific LawnSite Member
    Messages: 180

    said it was a month old? who did you get it from? maybe thats why they sold it.
  3. stevenf

    stevenf LawnSite Bronze Member
    Messages: 1,612

    Ive learned that it is hardly ever a major thing wrong with them. Mabey its a lose safety switch? Bad battery connection?
    The other day it took me an entire day to figure out all I had to do was replace a fuse that wasnt blown..... go figure.
    Check all of the small things that I mentioned and just trouble shoot it.
  4. slammedeuro20

    slammedeuro20 LawnSite Member
    Messages: 45

    its a month old cause thats how long i had it. its brand new. i bought it from the dealer. i checked everything i know how to. all connections look good. it seems to be leaking gas right by the exaust??? i have no idea why. this is just pissing me off. i have accounts to do dam it
  5. kleankutslawn

    kleankutslawn LawnSite Bronze Member
    Messages: 1,185

    call the dealer if those things stevef said to try don't work.i know this is not what you where looking for with a new mower.wish you luck
  6. topsites

    topsites LawnSite Fanatic
    Messages: 21,653

    yeah load it and first thing monday morning you take that POS to the dealer, then tell that guy he needs to give you a good one for all I care LOL... But do that, right first thing I think they open 7 or 8 or 9 am not sure you have to check, but first thing.

    Tell them this problem, unreal, a brand new Toro what the hell, and you need a mower that works and you're already behind and what can they do and please, just like that... Kinda upset but not cursing or slamming anyone, a frustrated 'hmmm' tone I think is good.

    Do that, then if they ask if you can leave it well that would be nice but this is your only mower and that is why you bought it brand new etc etc look you have to come up with some this bs yourself but use bs along these lines that usually works.

    Good luck.
  7. stevenf

    stevenf LawnSite Bronze Member
    Messages: 1,612

    When you turn the key, are you getting a tick noise or not hearing anything at all?
  8. lifetree

    lifetree LawnSite Fanatic
    Messages: 5,369

    I agree, take it to the dealer first thing Monday morning and tell him to fix it right now. Additionally, it seems to me that the things you described are covered under the warranty for service, parts and labor. No dealer wants a brand new machine to cause them "trouble" in the market place with a customer ... the dealer will find a way to fix without you paying anything !!
  9. Big C

    Big C LawnSite Bronze Member
    Messages: 1,642

    Bring it back to the dealer and let them figure it out....that what I would do.
  10. KGR landscapeing

    KGR landscapeing LawnSite Bronze Member
    Messages: 1,544

    its a month old havent you ever heard of warranty? id push pull drag my POS back in the trailer id go to the dealer and dump it in front of the door. what the heck man. ok but if its a walk behind my Briggs the cable on the throttle wasnt adjusted and the choke wasnt closing. so if you got luck time you pulld your arm off it would go. once i fixd it i was like wow this is nice. and wait you said you had a drive belt jump off. see my walk i would just unclip a couple cotter pins and i could get it back on real quick.

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