I got screamed at by old lady! Opinions

Discussion in 'Lawn Mowing' started by CRM Lawncare, Mar 16, 2004.

  1. CRM Lawncare

    CRM Lawncare LawnSite Member
    Messages: 176

    Elderly lady is buying new home in golf course community. House is one story in front but is three story in back. It was the steepest freakin lot I've ever seen. . The lawn is straight off the hill and is still around 12k. I quoted $40.00 to cut due to the difficulty and terrain of the lot. I think I underquoted to start with (new and need work) but she proceeded to scream at me and tell me it was a $25.00 job at most. I thanked her and left.

    Do you guys think I overbid or what?

    CRM Lawncare
  2. Randy Scott

    Randy Scott LawnSite Bronze Member
    Messages: 1,915

    Who cares? Any customer that would react in that manner is an idiot. It's better you found out what kind of person she is now, rather than later.

    If you feel you needed $40 to do the property, then that's what you needed. Let someone else do it for less and kill themselves. Personally, I don't even take properties of that nature. They're just not worth the aggravation and or danger of slippery slopes.
  3. CamLand

    CamLand LawnSite Bronze Member
    Messages: 1,299

    $40.00 seems cheap to mow...
  4. metro-hp_48

    metro-hp_48 LawnSite Senior Member
    from TN
    Messages: 874

    yep.......I wouldn't touch it for 40.00. Not worth it. She might can buy a baby goat for 25.00, and they will both be happy.
  5. terracare

    terracare LawnSite Senior Member
    Messages: 353

    isn't there medication for that?

  6. Barkleymut

    Barkleymut LawnSite Bronze Member
    Messages: 1,117

    If you will be mowing with a commercial WB or ZTR you will tear up the grass, especially if it is wet. Then just imagine how upset she would be. I would charge $125 and mow it with a push mower.
  7. clcare

    clcare LawnSite Member
    Messages: 147

    I love it when customers bid jobs for you, I usually start making a schedule for them, when they ask what I'm doing I tell them since they are working for me (bidding jobs for me) they will need a schedule. They will either laugh and apologize or kick you off the property. You don't need customers like that.
  8. rodfather

    rodfather LawnSite Fanatic
    Messages: 9,501

    40 bucks? Wow, damn generous of ya IMO...
  9. Lux Lawn

    Lux Lawn LawnSite Silver Member
    Messages: 2,267

    If you want $40 then you bid $40 if she says no then o-well find someone else.
  10. Richard Martin

    Richard Martin LawnSite Fanatic
    Messages: 14,699

    Nah, you weren't too low. It can be difficult for people to adjust to the rising cost of living. You don't know the "potential" customer's situation. She may have just gotten off the phone with her builder or real estate agent and found out she owes 20 grand more than she thought. Who knows?

    In any case it's not acceptable behavior on her part at any time. You handled the situation with care and professionalism. There are a lot of people here at Lawnsite who could stand to spend a day or two hanging around with you. They would learn something.

    Kudos to you!

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