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I got screamed at by old lady! Opinions

CRM Lawncare

LawnSite Member
Location
North Carolina
Elderly lady is buying new home in golf course community. House is one story in front but is three story in back. It was the steepest freakin lot I've ever seen. . The lawn is straight off the hill and is still around 12k. I quoted $40.00 to cut due to the difficulty and terrain of the lot. I think I underquoted to start with (new and need work) but she proceeded to scream at me and tell me it was a $25.00 job at most. I thanked her and left.

Do you guys think I overbid or what?

Charlie
CRM Lawncare
 

Randy Scott

LawnSite Bronze Member
Location
Wisconsin
Originally posted by CRM Lawncare
Do you guys think I overbid or what?

Charlie
CRM Lawncare
Who cares? Any customer that would react in that manner is an idiot. It's better you found out what kind of person she is now, rather than later.

If you feel you needed $40 to do the property, then that's what you needed. Let someone else do it for less and kill themselves. Personally, I don't even take properties of that nature. They're just not worth the aggravation and or danger of slippery slopes.
 

metro-hp_48

LawnSite Senior Member
Location
TN
yep.......I wouldn't touch it for 40.00. Not worth it. She might can buy a baby goat for 25.00, and they will both be happy.
 

terracare

LawnSite Senior Member
Location
Northern Indiana
Originally posted by CRM Lawncare
Elderly lady is buying new home in golf course community. House is one story in front but is three story in back. It was the steepest freakin lot I've ever seen. . The lawn is straight off the hill and is still around 12k. I quoted $40.00 to cut due to the difficulty and terrain of the lot. I think I underquoted to start with (new and need work) but she proceeded to scream at me and tell me it was a $25.00 job at most. I thanked her and left.

Do you guys think I overbid or what?

Charlie
CRM Lawncare
isn't there medication for that?

Todd
 

Barkleymut

LawnSite Bronze Member
If you will be mowing with a commercial WB or ZTR you will tear up the grass, especially if it is wet. Then just imagine how upset she would be. I would charge $125 and mow it with a push mower.
 

clcare

LawnSite Member
Location
windsor, ontario
I love it when customers bid jobs for you, I usually start making a schedule for them, when they ask what I'm doing I tell them since they are working for me (bidding jobs for me) they will need a schedule. They will either laugh and apologize or kick you off the property. You don't need customers like that.
 

Richard Martin

LawnSite Fanatic
Location
Greenville, NC
Nah, you weren't too low. It can be difficult for people to adjust to the rising cost of living. You don't know the "potential" customer's situation. She may have just gotten off the phone with her builder or real estate agent and found out she owes 20 grand more than she thought. Who knows?

In any case it's not acceptable behavior on her part at any time. You handled the situation with care and professionalism. There are a lot of people here at Lawnsite who could stand to spend a day or two hanging around with you. They would learn something.

Kudos to you!
 


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