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I got (((scrubbed))) today

PCLL

LawnSite Member
Location
Alabama
Today I lost an account to a scrub. I've had this customer for several years, only to lose it to his nephew. On a positive note he gave me a months notice.

His nephew's a pencil pusher who apparently just can't "take it" anymore. So now he's decided to get out from the A.C and mow. ;)

I politely explained that his nephew should take a part-time position on my crew to make sure he's got what it takes," but he knows how to landscape" - of course he does, that explains why all the Hawthornes he planted along the side of the house have died.

I hate scrubs, they suck, and they give the rest of us a bad name. Death to scrubs.
 

cklands

LawnSite Senior Member
Location
MA
I wouldn't say that a relative is a scrub. No matter what the price is you will almost always lose the acount to a relative. As far as hiring him.....why would you hire someone that you know is going to jump ship and start their own co.? Just to keep this one account?
 
OP
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PCLL

LawnSite Member
Location
Alabama
I wanted to hire him so he wouldn't go screwing up yds down the line someday. He's coming from the office life, he won't last a month in the Bama heat.
 

locutus

LawnSite Bronze Member
Location
NC
Most pencil pushers have bodies the consistency of jello. You will probably get a call from this account late spring to recontinue service. Use it as an opportunity to inform them of your new price structure.
 

Haley Lawn Care

LawnSite Member
Location
NC
I lost a few accounts to scrubs this year also. I am going to start turning them in for operating without a license. I know it will be hard to do if I cant prove it. But I think I will get relatives to call all these lowballers and ask if they have insurance or business license. We need to get them out the market! They are hurting us and maybe they will be gone when hot weather rolls in. Makes you wish that there was a law which would be more effective against this kind of stuff.

David :(
 

MudslinginFX4

LawnSite Bronze Member
Location
Raleigh, NC
Originally posted by cklands
I wouldn't say that a relative is a scrub. No matter what the price is you will almost always lose the acount to a relative. As far as hiring him.....why would you hire someone that you know is going to jump ship and start their own co.? Just to keep this one account?
I agree, I wouldn't consider a relative to be a scrub. If I was a homeowner that uses a landscaping service and my nephew was trying to start a business I would def. help him out anyway that I could. However, more then likely he will become a scrub on other yards if he doesn't know much about the business.
 

lawnman_scott

LawnSite Fanatic
Location
st pete, FL
Has anyone ever lost an account because they were too high priced, or didnt do a good job? Some people cant be pleased, and some just are cheap. But whenever someone looses an account, its to a "scrub", i just dont get it.
 

MudslinginFX4

LawnSite Bronze Member
Location
Raleigh, NC
Originally posted by lawnman_scott
Has anyone ever lost an account because they were too high priced, or didnt do a good job? Some people cant be pleased, and some just are cheap. But whenever someone looses an account, its to a "scrub", i just dont get it.
You've got a point lawnman_scott, what about people who loose accounts to TGCL? That would make us all scrubs if we consider loosing an acount to a cheaper man.
 

GTLC

LawnSite Senior Member
Hey, this season I am taking over the maintenance of a commercial account that consists of 3 locations from my Uncle, and I am no longer a scrub.
 
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