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I got (((scrubbed))) today

Discussion in 'Lawn Mowing' started by PCLL, Mar 1, 2004.

  1. PCLL

    PCLL LawnSite Member
    from Alabama
    Messages: 96

    Today I lost an account to a scrub. I've had this customer for several years, only to lose it to his nephew. On a positive note he gave me a months notice.

    His nephew's a pencil pusher who apparently just can't "take it" anymore. So now he's decided to get out from the A.C and mow. ;)

    I politely explained that his nephew should take a part-time position on my crew to make sure he's got what it takes," but he knows how to landscape" - of course he does, that explains why all the Hawthornes he planted along the side of the house have died.

    I hate scrubs, they suck, and they give the rest of us a bad name. Death to scrubs.
  2. cklands

    cklands LawnSite Senior Member
    from MA
    Messages: 360

    I wouldn't say that a relative is a scrub. No matter what the price is you will almost always lose the acount to a relative. As far as hiring him.....why would you hire someone that you know is going to jump ship and start their own co.? Just to keep this one account?
  3. PCLL

    PCLL LawnSite Member
    from Alabama
    Messages: 96

    I wanted to hire him so he wouldn't go screwing up yds down the line someday. He's coming from the office life, he won't last a month in the Bama heat.
  4. locutus

    locutus LawnSite Bronze Member
    from NC
    Messages: 1,266

    Most pencil pushers have bodies the consistency of jello. You will probably get a call from this account late spring to recontinue service. Use it as an opportunity to inform them of your new price structure.
  5. Haley Lawn Care

    Haley Lawn Care LawnSite Member
    from NC
    Messages: 119

    I lost a few accounts to scrubs this year also. I am going to start turning them in for operating without a license. I know it will be hard to do if I cant prove it. But I think I will get relatives to call all these lowballers and ask if they have insurance or business license. We need to get them out the market! They are hurting us and maybe they will be gone when hot weather rolls in. Makes you wish that there was a law which would be more effective against this kind of stuff.

    David :(
  6. awsome lawns

    awsome lawns LawnSite Member
    Messages: 2

    very true i hate scrubs
  7. MudslinginFX4

    MudslinginFX4 LawnSite Bronze Member
    Messages: 1,170

    I agree, I wouldn't consider a relative to be a scrub. If I was a homeowner that uses a landscaping service and my nephew was trying to start a business I would def. help him out anyway that I could. However, more then likely he will become a scrub on other yards if he doesn't know much about the business.
  8. lawnman_scott

    lawnman_scott LawnSite Fanatic
    Messages: 7,547

    Has anyone ever lost an account because they were too high priced, or didnt do a good job? Some people cant be pleased, and some just are cheap. But whenever someone looses an account, its to a "scrub", i just dont get it.
  9. MudslinginFX4

    MudslinginFX4 LawnSite Bronze Member
    Messages: 1,170

    You've got a point lawnman_scott, what about people who loose accounts to TGCL? That would make us all scrubs if we consider loosing an acount to a cheaper man.
  10. GTLC

    GTLC LawnSite Senior Member
    Messages: 700

    Hey, this season I am taking over the maintenance of a commercial account that consists of 3 locations from my Uncle, and I am no longer a scrub.

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