I have this hard to please customer. Nothing is ever good enough for her...ever. Today, I cut the yard and our other crew dug out a 3 foot deep trench that splits her back yard in half. There was no way for me to get the mower thru it. I tell her that I cannot get the machine to the other side of her yard due to the crater (again, 3 feet deep). She stares me straight in the face and says: "You are NOT leaving here until you cut my back yard!" I am like WTF???? I am 34 not 3 or 4. LOL. I then ask her for the key to the other side of the fence (double gated yard) and she says: "So, you will be responsible if something happens to the fence cuz we don't use that gate....ever!" I say: "Then how about YOU go and open it and I'll slide my machine into your back yard." She refuses and then gives in. We went back and forth with a few exchanges but the ONLY part that bothers me is the fact that this woman actually told me I couldn't leave until I cut her back yard. Needless to say (and this is going to hurt financially) I will be giving her the LONG OVERDUE termination papers on Friday (we finish her landscape installation on that day...and she still owes $2200.00...paid $4800.00 so far). Once she pays, she is a goner!