I guess good looks and good personality go along way in this business

williams lcm

LawnSite Bronze Member
Location
orlando fl
I have a customer who wants a tree trimmed. I told him just to go through the phone book and make some calls. He says he will and will hire the guy with the best personality. I had to laugh inside of me. I guess it takes a good personality to trim a tree. Looks and personality I guess can work for you or against you in getting business. If you look to nice ( people may think your expensive) If you are missing some teeth( people may be imtimated by you) I see all sort of looks in this business. Crazy people
 

Darryl G

Inactive
People tend to hire contractors that they feel comfortable talking with...that's no big secret. My good looks, perfect teeth and charisma certainly help me in landing work, lol.

One thing I would suggest is to try to come up with a network of contractors that you can refer work to, concentrating on only those with rock solid reputations, so you're not telling your customer to look in the phone book...that doesn't help them one bit. But the last thing you want is to refer your customer to some rip off artist that does shoddy work, so I know that some people will shy away from referring work altogether. Personally, I have a carefully picked list of contractors that I have developed relationships with over the years to share with my customers. I can't refer someone for everything...but I can and do for things such a window washer, handyman, carpenter, tree service, excavaton, irrigation, pesticide applicator, etc. Part of the reason is because my services are somewhat limited, so I'd rather refer my customer to someone I know that is a specialist (and not a competetor) than have them go and replace me with a full service company.

If you're looking for someone with a good list of companies to refer work to, try talking to a realtor or home inspector...they're referral machines.
 
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williams lcm

LawnSite Bronze Member
Location
orlando fl
I did recommend a tree guy last year but he was unhappy with him. He was a mexican guy. So this time I said hell with it and look for someone on your own.
 

Darryl G

Inactive
Yeah, well tree guys can be a little rough sometimes (I worked as a groundman years ago)...gotta be a little crazy to do that stuff, lol. I used to refer to one guy that's great and very reasonable when he's on the wagon...but when he falls off...well, here's what happens. This was over the summer.

http://www.youtube.com/watch?v=lI1YI2BpGG0

My understanding is that he went into the bar and appeared to be drunk so they refused him service...so that's what he did to prove he wasn't drunk...climbed the bridge and jumped off!!!!
 

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