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I have a problem collecting my money!

Discussion in 'Business Operations' started by Ramster2000, Mar 22, 2002.

  1. mwhite6926

    mwhite6926 LawnSite Member
    Messages: 2


    Good to see you here!

    Did I just not buy some of the best Lawn Care info in the USA from you?

  2. AielLandscaping

    AielLandscaping LawnSite Senior Member
    Messages: 302

    we do a monthly invoice. i designed the invoice template on excel and found envelopes with double windows on them, one is sent along with invoice for the customer to use as a return envelope... if you use a lazer printer you'll have to have double windows on them.. this system works really well with only about 2 problems. first is one time customers tend to not pay for a service that has already been done. they seem to see no need to pay since the service has already been done and they don't need anything else... so collect those on the spot when you do the job.. second is customers who tend to pay late, once you have a lot of customers and they pay by mail, some will pay late. alot. after this happened to me a few months in a row, i decided it was time to implement a late fee, which i now have at 7.5% of the monthly total or $5.00 which ever is greater... that cuts down on people being late, and if they are well that's extra money for you for free... if they become 60 days delinquent we send them a notice saying they have ten days to deliver a payment to us, or they will be sent to a collection agency. in the 3 years i've been doing this i've had to turn over about 10 customers, most of which where one timers, and most of which paid when they recieved the threat letter.... works for me.

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