answering service is a great 100-300 buck investment for November. forward your number to them, Human answers the phone with your business name, they text you. no more hang ups. also, you can screen out folks selling you junk, trying to get donations, and folks selling advertising. last few years, when folks would leave a voicemail, I always got overwhelmed calling folks back fast because I felt they immediately called someone else . Now I feel I can call folks back within the hour. many folks say they talked to my secretary...So it makes you appear more professional. also, having the text on my phone gives me thier name, number, and address on the text. very easy to call back and write down appointment. If I had an Iphone, I suppose I could cut and paste the text to my calendar, and then use GPS to map the way, but I'm just not that tech savvy.