well, the question is, would you tell her? or just take the job, and tell her later? here's the scene: lady calls, says she needs a new lawn guy, her current guy is no good. everything is fine, except for the fert program. you see, her lawn is always the last to get nice and green in the spring, and the first to lose its color in the fall. so i scurry my chubby little azz over there, and what do i see? well, you experienced guys know exactly what i saw. thing is, she has not a clue, and apparently her lawn guy doesn't either, or he would have explained it to her. should i take the job, and explain to her later why this happens? or should i tell her now, and risk the possibility of her keeping the current service. after all, it's not his fault.
Well, she may have not ask him why her lawn is this way? If he has the ability to make fert applications then he has to know diifferences between warm season vs cool season grasses. Unless he is applying products illegally. I would level with her. Then if she still keeps you then fine but at least you were up front with her.
why would you tell her or anybody else YOUR trade knowledge,,,,,knowledge and experiance are the 2 things you have to sell (anybody can mow grass),,,,,,,,so go sell it!
I am backing Norm Al on this one. If customers had the knowledge to do there own, then why would they pay us what they do to do a job a monkey can do. Labor is the easy part of the game. Acquiring all the knowledge of different scenarios the lawn, bushes,trees and such can go through and how you can correct for a more aesthetic look is what they pay us for. Sell it to her then explain why hers is the last to green up and first to go dormant. then sell her a cool season grass over seed every winter.
Id tell her now as a sample of what a real lawncare pro can offer versus a moron that cant tell warm season or at least inform her. Bet you can get a lawn install of cool season out of her. Good money this time of year
You didn't pay good money and sweat equity in your biz to give away advice did you?Me either, I'm with these guys...Sounds good to me..and now...girls on trampolines!!! <a href='http://www.smileycentral.com/?partner=ZSzeb008' target='_blank'><img src='http://smileys.smileycentral.com/cat/10/10_8_11.gif' border=0></a>
I think you should tell her and your honesty and charming personality will win her over and you will be her lawn guy - because you impressed her with your vast knowledge and professionalism.
I would agree with Babe but it just don'y seem natural to do so. Oh heck she's right. Your a winner with that charming personality Mac
Bobby, Any time you can add to your clientele list, your helping yourself out. But why didn't you first give Rod a courtesy call and/or better educate him on how to keep his clients. At this rate, the poor old guy won't have any clients left.
