I bought a commercial Snapper a couple weeks ago from a dealer I have never dealt with before. He was a real sleezy, talkative salesman guy, so I already didn't want to deal with him. I asked a couple of technical questions and he just gave ridiculous answers. I even caught him in a lie once. Whatever, I just decided I wanted to the mower. I bought it and they serviced it, I was somewhat happy with it. After 5 hours of use, I turned it over and only 5 oz. of oil came out!! The thing holds 24 oz. capacity, but I didn't know this and figured that all the oil just didn't come out, so I just filled it with 5 oz. of new oil to go mow for another 3 hours the next day, figuring I would sort out the problem the next day. The mower was a champion all this time, until the next week when it crapped out on me. The thing will not mow anymore, there is permanent damage, only the dealer will not do anything for me. He doesn't believe me and thinks I just screwed up myself somehow. And get this.... he says I should check the oil after every lawn! HaHa. Never mind the fact that the oil guage read full all this time, but that is crazy! What would you do? I am going to take the mower into another dealer and hopefully they will repair it under warranty, but I know the mower will never be as good as new, even if I am that lucky. BTW, the dealer is Degan's in Miramar, FL. In the past couple days I have heard so many horror stories about this place, it makes me sick. Don't go there. The guy has a complex serious complex.