I took on a new customer last summer. A bunch of people warned me not to take her on. I noticed she bad mouthed all the other land scapers that shes had. She is on a prestiges road, and it was a good size place so I took it on. $50.00 a cut and it takes me about an hour. However shes the type to complain that I missed a spot here or there. Oh the last guy always mowed under that bush, or this bush. ( stuff that hadn't been touched in years). It got to the point where if I saw her car in the driveway I would keep driving and mow her another time. To to top it off she doesn't pay on time. She still owes me around $300 from the season still. She will come up to me and hand me $200 and say I think this covers everything. Then she always has questions about my statement ( invoice). I don't think you even came on this day, she would say. One day I helped her run a string along her property line. It was through woods and prickers. She has a bad hip, so I thought I would do her a favor. I never charged her. Then she has the balls to say I'm over charging her, because I didn't mow on a particular day, when I know I was there. The problem is she loves me. When her dog died she broke down a cried right there in front of me. I think I even gave her a hug. Some how I got elected to be her emotional tampon. If I'm there and she is, I'm in trouble. She likes to damage people her hurt her feelings. She will drag my name through the dirt like she has every one else. Shes also politically powerful in town. How do I drop her and not hurt her feelings?