It seems in order to be successful you must have your customers sign a contract. I prefer to call them Service Agreements, so that I don't scare people away. I have yet to introduce service agreements to my customers but I am definitely doing it this year. It will be nice having the job security and also having the law on my side if someone decides not to pay. I was wondering if you guys had any examples of contracts or should I just have a lawyer make one up. I want to keep mine simple yet detailed, if that is even possible, I don't want to scare anyone away which is why I will make it clear to people they can cancel at anytime if they are unsatisfied with my service. For those of you who do work with contracts, do you give people a discount on the bottom line for signing? If so, how much? Any input and contract examples would be greatly appreciated.