Now earlier this spring I sent out letters to all my customers stating when I would be starting cleanups and fertilization. If there were any ? to call me. Well i never herd from this lady. Today I pulled up and started cleanup and dethatching. When I was about half completed she came home and immediately ran over to me. "I meant to call you....I am going to have my son in law do my lawn this year". Now go back in time for a sec and know that this son in law was doing her lawn last year when i got the call to take over because he didn't want to do it any more. Anyways I told her fine. Just pay me for the time i was here and she could do it herself for all i care. "I don't have any money." I said well you better get some and pay me. Just then her daughter came home and had to pay me. As I was leaving she asked me "If something happens will you come back and take over." SURE>>>>> I said, but my prices just doubled.