I think I went to far with my sales pitch, have email

Discussion in 'Lawn Mowing' started by soloscaperman, Sep 24, 2010.

  1. soloscaperman

    soloscaperman LawnSite Gold Member
    Messages: 3,054

    Well I email him saying you owe me for two weeks then added something at the bottom of the email. I wrote since it was a rough season with the drought I am looking for side work and will knock off a certain percentage. It had to do with the playground. Here is the part of the email:

    P.S. If you want a Free estimate on changing the playground set into a mulch are let me know. I feel bad using the weed wacker and scratching the wood but it was there with the other landscaping company as well. The main reason to change that is because for the health for the kids. I try to blow all the grass clippings on the playground set so it doesn't go on the kids hands or shoes. Studies show the chemicals are probably harmless but then some people say it can cause Autism and other health concerns as well. Not scaring you guys but make sure the kids are not eating on that table unless your sure it's clean. I even blow off the swing set as well :)

    My customer wrote:

    If I listen to you I would have to pave the whole lawn James.

    Check is on the grill.

    Give me a price on hedge trimming like you stated in the email.

    I really want the job guys and there kids are 3 and 5. I read how chemicals may affect the kids and this guy over treats that part of the lawn for some reason! I care also about the kids and I think I went to far.The guy who sprays this huge playground set sprays on the tables and the mist goes on the swings and the residue feels weird. The grass around the area is always dark green and 6 inches high every time while the rest of the lawn really isn't. What if the kids get sick the doctors are going to blame the landscaper and say that he prolly never cleaned the area just shot grass with the mower and the weed wacker. Tip for you guys is to not email a customer late at night.
    Last edited: Sep 24, 2010
  2. Father&Daughter Lawn care

    Father&Daughter Lawn care LawnSite Senior Member
    Messages: 437

    What does that even say?
  3. billslawn89

    billslawn89 LawnSite Bronze Member
    Messages: 1,365

    just spray roundup around the wood and you won't mess it up with the string trimmer.
  4. cpel2004

    cpel2004 LawnSite Bronze Member
    Messages: 1,415

    Yeah you could have worded that much differently than you did. In my opinion you come across trying to separate yourself as being different (better) but too me based upon your wording you sound like a desperate novice. Your probably a terrific guy but its just
    my .02!

    Furthermore if you check most homeowners have far more dangerous chemicals stored in their homes and garages than the spray man. Out of curiosity, do you even know what the chemical guy sprays... Let me guess you read the labels...
  5. soloscaperman

    soloscaperman LawnSite Gold Member
    Messages: 3,054

    The roundup would look bad. You have to see this play ground it's got so many angles and seems to be made from pine lol.This thing is huge and just doesn't seem smart to have it layed over this over treated lawn. Not matter how much I weed wack under the table and bench where the kids feet rest it grows a foot every week!

    You were right I kind of sounded desperate for the job. Just irks me he is the only lawn like this. He has a huge lawn and the back is very plain. If there was some nice rail road ties stacked up double then mulch treated or not with some grass shrubs on the outer border it would look so nice.
  6. ShooterK2

    ShooterK2 LawnSite Senior Member
    Messages: 815

    Sounds like he just isn't worried about it. Lots of folks aren't. I'd just forget about it and move on.
  7. Daily Lawn/Landscape

    Daily Lawn/Landscape LawnSite Senior Member
    Messages: 695

    solo, scare tactics is in no way the way to generate new business. And that is how I read your P.S.. I have 5 kids and care a lot about them and all my customers kids, and I also spray lawns, but unless your customer is spraying his kids down with the chemicals while they are on the swing set, they have a better chance of being injured in a car accident, and I'm sure your not lecturing him on his driving. Sell yourself and your services and leave your opinions at home unless the customers asks you for it, then hammer away.

    Good Luck,
  8. cpel2004

    cpel2004 LawnSite Bronze Member
    Messages: 1,415

    Hey in all fairness to you , we live and we learn. One thing I have learned is that every customer have their own minimal acceptable standard, ie some people want their yard to be perfect, some want you to show on the same day every week, some just want you to just show up. Learn your customers needs and it will save you more time, and you can use that time to go and sale to the customers that want to be sold stuff! Not every customer is going to demand the very best of service nor should they!
  9. CLS LLC

    CLS LLC LawnSite Senior Member
    Messages: 487

    So you to avoid the chemicals on the lawn you want to surround the play set with creosote soaked rail road ties. No health risks there.
  10. Southern Pride

    Southern Pride LawnSite Bronze Member
    from Memphis
    Messages: 1,382

    I know it sounds weird but to me when you have a guy (salesman) that will involve your kids and about how he doesn't want them to become retarted unless he gets the job for a customer (well anyone with a thought process) it comes off as a red flag. The customer just sounds laid back and not worried about it or he just hates his kids lol

    You sound like a really nice guy though, but I think as a salesman, the worst thing you can ever do is come across desperate. Just want to make things convenient and simple for le customer.
    All just my opinion though.

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