new customer as of march of this year. her payments are equal each month, and due on the 15th of each month. she called , a bit irate, about damage done to her fence. i could not imagine what it was, but i went right over the next morning. when i got there, i looked, and looked, but couldn't see anything wrong. she comes at me like a linebacker, "there, there, it's right there." as she is pointing to 2 small chips, perhaps the size of a dime. it is a white plastic fence, the lower part is very thin, and the wacker chipped it in 2 places. her complaint, i felt, was frivilous, yet, the damage was done, and i told her i'd repair it, or replace the entire section, as soon as i got a chance. well, about a week went by, and her next bill was sent. she called, "i recieved your bill, and i will not pay it, until my fence is fixed." ha ha ha, yea, ok. i called her back, and said, "mrs, i came right over when you called about the damage. i don't consider those tiny little chips an emergency situation, i will repair it, as soon as i get a chance, but in the meantime, your maint bill must be paid, on time." who is right, and who is wrong?