on our full service packages, we do a 10 month billing plan. all services for the season are added up, divided into 10 equal payments. we really don't start spring cleanups or any service till the 2nd/3rd week in march sometimes, BUT, the first payment on the package is due on march 1st. now, you have a prospective client who is very interested in your service, but WILL NOT agree to this payment plan, they don't like the idea of any type of pre payment. it is also a client you would love to have. do you alter your payment arrangement to accomodate him, or say sorry, this is our policy, we won't budge?