I have been looking at tons of info on this site concerning the dreaded Imprelis. There have been a lot of misconceptions and I would like to hopefully clear up a few. 1) Dupont will pay LCO's for the full invoiced amount of Imprelis that you purchased. You simply contact the place where you purchased it and they will issue you a credit for the FULL invoiced amount. You can then call your supplier and get a check for the credited amount once it posts to your acct. VERY SIMPLE. I did it.. you can too. 2) In the letter that Dupont sent me on sept 6 2011 and signed by McDermott it clearly states that Dupont will compensate YOU for removal & disposal of impacted trees which are unlikely to recover, Dupont will compensate YOU for replacing trees that are unlikely to recover, Dupont will provide a 2 yr warranty to program participants for all replacement trees AND should Imprelis cause ANY impact to other trees on your customers' properties during THE NEXT 2 YEARS this warranty will cover those trees as well. PLUS if any tree does not recover SATISFACTORILY by June 2012, then Dupont will pay to replace that tree as well. Plus Dupont will offer additional compensation to damage victims to help make up for their additional losses, etc. Dupont seems to be trying to vary from some of the details of this letter, but I will hold them to it right down to the letter. I was lucky to have only 90 properties with significant damage, but it has still been a nightmare. I believe that in time, I will have to take Dupont to court to be compensated for lost clients, future income from those clients, bad word of mouth because of Duponts' excessive delays, and future losses I can't even conceive as of yet. I have been in contact with Duponts' attorneys and have gotten mixed answers about my concerns. I started removing trees Dec 15 and have documented everything. I am doing this for a limited few of my clients who have been calling on a daily basis with threats. Now they are satisfied, life is improving, and I get the pleasaure of keeping Dupont honest. The biggest piece of advice I can offer is to document all of your time spent on this and watch carefully for Dupont to attempt to change the rules without notice. Dupont is a big corporation and they have a many attorneys focused on saving Dupont money. Let's keep them honest.