I'm having two issues right now and I'm not sure of the best way to handle them. Maybe some insight from the seasoned pros will send me in the right direction. To start, when its raining or other inclement weather do you call all of your customers and tell them that you are not coming for the day? Secondly, when are you making up the time? I have a customer who is normally serviced on Fridays. Due to rain we missed Friday and Saturday, thus we serviced on Monday. The following week was Thanksgiving and we attempted to visit each house for a clean up prior to Thursday. So, I visited the same house on Wed. Now, the homeowner is complaining that we are not visiting on Fridays. If a day is missed due to weather should I just skip the week and catch it the next week?