For all of my maintenance agreement customers, I bill on the 20th day of the month due on the first day of the next month. So for an August bill, I would bill on Aug. 20 due by Sept. 1.
As for my customers who are not year round, I bill at the end of the month, due by the 10th of the next month. so for an August bill I would bill on Sept. 1 due by Sept. 10.
Any one who is late by the time I bill again, I will add a 10 dollar late fee. If I do not see something by that billing cycle, service is stopped.
I have had a huge problem with people not paying on time this year. I even got a credit card machine so people can pay me on that. It sucks when 60% of your cusomers all decide to be late at the same time.
I even had a customer once tell me that the lawn guy is just the last guy to get paid. People will pay their cable or cell phone bill before they pay you. I told her that maybe she can't afford a lawn service if she can't pay on time. She's payed on time since then.
Does anyone bill for the month up front? I am thinking about it. At least when they are late it will be like they are on time.