These seasonal customers are becoming more of a pain each year. So grass in my area has been growing for at least 3 weeks weeks now. Every seasonal customer I have should have been serviced 2-3 weeks ago. So, I have all of these year-round accounts I have been keeping up and looking nice all winter. You know the ones that keep the bread on my table so I give them priority. Now, my seasonal customers know I don't send out letters. And I sure don't have time to keep calling them to ask if it needs cutting yet. Maybe I should call them, but again I am not a fan of the seasonal customer, and I have had to much extra work going on to really worry about it. I actually figured some of the customers that had not called me yet would not be using my services this year. So, why do they wait until the grass is past the point of needing to be mowed to call to see if I can come cut it? And these customers know I am strict on my scheduling and routing. So why, if I have serviced your property for 4 years on a Tuesday, would you call me on a Wednesday to see if I can come cut? And why do they want it done like that day or the next day when they call? So many customers have called from Sunday-Tuesday of this week. I was partially rained out last Thursday. I was going to use Saturday as a make up day, but was rained out then too. So Monday of this week, I was still working on last Thursday's work. And all of these people call me and think I can just wave my magic wand or something! Would it not make more sense for them to call at the first sign of growth and say, it does not look bad right now, but go ahead and put me on your schedule and fit me in where you can... That would just be too easy!!! I have 3-4 customers that are mad at me right now. Do you see why, unless you are in an area covered by snow for part of the year, you need to push for year-round service? These seasonal people will cut you short every time. They want to wait as late as possible in Spring for you to come, and they want you to stop cutting in early Fall before the grass stops growing. Then they get upset when you can't come right out. Sorry just had to vent about my week. Hope some of you had a little better luck. On a good note, I made a lot of money this week, and I have an employee (part-time) starting Monday.