WE have 12 exmarks, 3 walkbehinds and 9 lazers. Here's my complaints. 1. we only get about 300 hrs out of the clutches 2. these are the hardest starting cold machines.takes 45 mintues to get 3-4 machines started when its below 30. 3. Most shops don't really know how to fix these machines. we buy at least 2 machines a year, but iam going to start looking at different machines.these lazers just cost to much in BS time. the production and quality of cut are great if you can start them and get the blades to engage. What can exmark do do help with these problems. And please don't tell me Iam the only one in the country with these problems.