What to do: Right now we are relatively busy. Busy enough that I have been telling all the people who have shown interest in our bids that we are 2-3 weeks out. This usually causes some dismay on their part and I am sure I have lost some jobs due to this. We are not "custom hardscape" installers so it is pretty easy to find a sprinkler installation company to use if our time frame doesn't fit them. Here is the problem. I signed a lady up for a 5k drip system and granite installation job. We were to start Oct. 10th. in the meantime, I know some people didn't want to wait and found another contractor. Well, this lady called and CANCELLED. She said she found someone else that could start tomorrow. She said her landscaper found someone. She lied, because her landscaper is a friend of mine and said he would never do such a thing. How do I combat this? If I charge money up front to get on our schedule, some people don't like that. If I don't charge, it is really easy to cancel with us. What to do. Any suggesions?