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Discussion Starter · #1 ·
I just had my father pickup my trimmer at the local JD dealership. I called in and told them that I wanted a Brush cutter setup along with the trimmer. What I got was just a Husqy blade....that's all. I also didn't get any paperwork with the trimmer...no manual, warranty papers...nothing.

So, what I have is the trimmer, shoulder harness, and a blade. Shouldn't I have gotten a larger deflector, owner's manual, warranty papers at the minimum? Should I also have tools for the blade changeover and or gear attachments? What else do I need aside from the blade and deflector? I'm sure if I had a manual I would know the answer. I'm feeling as though this dealership is very incompetent and I'm not sure I want to even do business there. They didn't stock the trimmer, and obviously don't stock the cutter parts. Am I going to be waiting on parts every time it goes in for service as well?

Thanks for any help,

Chad
 

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Go back to the dealer and ask for the paper work , you should also have recieved a wrench tool with it and the nessessary items needed to install the blade and yes it should have come with a standard guard/deflector on it.
 

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Discussion Starter · #3 ·
It does have the standard trimmer guard on it, but I was under the impression the you are supposed to run the larger guard with a blade. Didn't come with any tools....just a blade. I almost want to just return it and go elsewhere. It seems to me that this stuff would be common knowledge.

Thanks,
Chad
 

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If the dealer doesn't stock it, that's usually not a good sign.

Go to another Stihl dealer, this is a dealer issue, not a Stihl problem.
+1 to that; Stihl makes, to me, an EXCEPTIONAL product. I have been running them for 9 of the 10 years I have been in business. Sounds like a crappy dealer :confused:, though; Yeah-you should get an owner's manual, hand tools (wrench with the hex end) and you should get a kit of some kind to convert your trimmer into a brush cutter. It's like a little metal cup-like thing and also a nut (that you use your sapposedly included wrench to tighten up). Also remember, when loosening your head-its threads are reverse so if you're cranking and cranking :weightlifter: on it and it's not loosening, then you're going to wrong way! :hammerhead:
 
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