I have a potential customer that I believe is running a game, and would appreciate feedback & opinions of others; Starts off like this..... May 17, 2004 I get a call from a lady asking if I could mow her yard, I say sure, what's your address and how did you hear of us? She sidestepped the answer which I am sure is "referred from a friend" When has it been mowed last I ask? Well once already this year! So drive by, I get there and the grass is a foot high but thin so I then call her telling her $55 1st. cut or If she wants to be a seasonal customer $40 each cut. I also leave a flyer on her door and a business card. Just once, I'll leave a check. If I like your work I'll have you do more things in the yard, I'll call you the day after you mow and talk. I get a call June 3, 2004 and she tells me that she did'nt know how to get a hold of me to tell me that she wanted to be a seasonal customer, and her grass needs mowed now! Well, I get there and see the little 21" lines and laying grass and the 10" grass growing along the house ,trees, everything. I cut the grass, but I see trouble - maybe a call next week saying " I don't think it needs cut this week!" I'm thinking I want to find out who referred her to me and obviously they know her and dump them too!