I have this customer who has been with me for the last 3 summers. He only signs up for fert/wc and prepays every year. I tried selling him on the mowing but he likes doing it himself. Since last year I have been planning on droping him and 4 other customers because they are so fare spread out from one another. Anywhere from 10-15miles between all 5 houses. I hate to drop this pitcuallar guy because he's such a great customer. He pays up front all the time and I've upsold him on other maintenance and he doesn't even ask how much, he just says, "if I need it do it." He actually called over the weekend and left a message saying that he didn't get a renewal yet and is eager to renew. Its such an inconvinence for me to go out and treat 1 place then drive 10 miles to my next job. If I had the mowing I'd really think hard about it but thats not the case. I hate to dissapoint the guy because he has been so loyal to me. He even got lowball bids in the past and still stuck with me, I think it's because I have turned his "horrid to look at lawn", into an "admirable lawn," in just 2 season. Should I drop him, keep him, or sub it out. It would be hard for me to put this guys lawn into the hands of someone else if I subed it out. So I guess I'm on the fence as to keeping him or dropping him. Any suggestions would help. Thanks in advance!