Ok, so here is the deal. This is at a Condo Association that I have done all the snow removal, lawn fertilization and lawn mowing for the past year. They just signed a 3 year extension on those services. A couple of months ago they were bidding out some lawn repair work. I originally bid the job at $2,800, but they said they got a $1,800 bid. They said they really wanted me to do it, but I had to match that bid. I originally estimated it was going to take 24 yards of topsoil, but seeing the other bid made me second guess that number. Thinking I was to high on my estimate I lowered my bid. Partly because I did not want another company to do work at my condo association. I SHOULD HAVE JUST LET THAT OTHER COMPANY HAVE THE JOB. I ended up braking even on that job, BUT NOW: The job was complete, and I believe I gave the Condo Association President very clear watering instructions. He said he had a team of 4 people to do the watering, and they were going to split it up into 4 sections. Sounded good. After 3 weeks probably about 75% of the areas are going to need to be reseeded. The ground was cracking it was so dry and it was clear that the watering instructions were NOT followed. This really frustrates me, because I have never had a seeding job before where I have had to redo more then 5% UNLESS there was washout. There were no heavy rains within 2 weeks of seeding this property so washout was not a problem, it just simply did not get the water requirements. Estimated cost to reseed areas with labor, seed, starter fert, and straw is $450. $150 of which is labor, the rest is actual cost. If this were any other customer I would have told them they failed to follow my watering instructions, and that I would love to help them by reseeding it for them, but its going to cost $450 do repair it. But, wanting to stay on good terms I told the president that it is going to cost me about $200 just in seed, and that I would be willing to repair it for them if they just covered $100 in seed and I will repair it free of labor charges. Remember this is a job I broke even on too, so this would defiantly put me in the red. After I told him that, I was angry with myself for bending over and offering that because this WAS NOT MY FAULT! THEN, tonight the President of this condo association called me tonight and said that the board voted 2/3 to NOT give me the $100 towards cost of the additional seed needed. After he said that, he told me he wants me to wait until fall to repair it. How would you guys handle this? I am outraged! He clearly still expects me to redo this area even though they will not even give me $100 (which is nothing) to cover PART of my seed cost. No where in the contract does it say anything about any kinda of guarantee on the job if the seed does not come in. I even seeded this at 1.5X the seeding rate to begin with. Your opinions are greatly appreciated.